Try disabling UAC so that you can find out if it will allow OpenVPN and PPTP connections to work. Maybe you can borrow from your friends just for vpn connection checking purposes. Check the connection with other computer.Make sure that you type your password correctly. Sometimes this is the main issue why you cannot connect to your vpn. Try to reboot your devices before opening any applications. Contact your ISP directly and check if your mobile carrier is supporting PPTP connections on different devices. Once you see that black thing on your screen, you can input ping then space and your vpn server and lastly, click enter. All you have to do is go to start then search run then type cmd and click ok. Try to Ping the VPN server that you are going to connect to. #Tunnelblick waiting for server response softwareYou will need to allow outgoing connections to port 1723 and the GRE protocol depending on your firewall software or you can set an exception for all traffic to the VPN server address. If the right connection happens, then you’ll need to setup an exception so that you can connect to the vpn while it is running. Try to disable it then connect to the vpn again. Common connection problems always involves firewall software. Plug your computer directly into your modem device so that it will bypass the router. Check if your router supports or configured for PPTP VPN Passthrough by trying to connect to the Internet without the router. Having inaccurate time and date can cause problems regarding your connection. Make sure that your Time and Date are accurate. You can contact your ISP so that you can ask them directly. You can check if your ISP is blocking with your friends and confirm it to you. You can be residing in a country that blocks PPTP VPN connections. Since we from FrootVPN wants to help, we wrote this so that it will be easier for you to know the reasons and come up with the easiest solutions that you can do. There are many reasons why you cannot connect to your vpn.
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